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Frequently
Asked
Questions (FAQs)

Explore this resource to find answers to your questions and gain a deeper understanding of how we nurture and empower young learners at our centres.


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Image of three joyful children raising their hands in excitement during a learning activity at Play to Learn, showcasing acti
Tranquil interior of Play To Learn playroom featuring toys and educational materials
Image of three joyful children raising their hands in excitement during a learning activity at Play to Learn, showcasing acti

WE ARE HERE TO HELP

Frequently asked questions (FAQs)

  • 6 weeks - 5 years

    We welcome children from 6 weeks to 5 years of age.

  • Our centre operates from 7:00 AM to 6:00 PM, accommodating the needs of busy families.

    Our centre operates from 7:00 AM to 6:00 PM, accommodating the needs of busy families.

  • We offer 2–5-day positions, with enrolment requiring a Monday or Friday booking for consistency.

  • Join our digital waitlist and schedule a personalised tour. If a position becomes available, you'll receive an offer via email within 24 hours.

  • Our digital waitlist is available online for any guardian to access anytime. We also encourage families to contact the centre directly to book tours where we can meet the family and vice versa! When a position becomes available, we prioritise filling it based on the order of families on our digital waitlist. Families who have expressed interest through our online platform will receive notification of available positions and the opportunity to secure enrollment for their child. Our team is dedicated to keeping families informed throughout the process and ensuring a smooth transition into our centre's community.

    Our digital waitlist is available online for any guardian to access anytime. We also encourage families to contact the centre directly to book tours where we can meet the family and vice versa! When a position becomes available, we prioritise filling it based on the order of families on our digital waitlist. Families who have expressed interest through our online platform will receive notification of available positions and the opportunity to secure enrollment for their child. Our team is dedicated to keeping families informed throughout the process and ensuring a smooth transition into our centre's community.

  • Our educators hold Cert 3, Diploma in Children's Services, and Bachelor of Education degrees.

  • Our child-to-educator ratio ranges from 1:4 for ages 0-2, 1:5 for ages 2-3, to 1:10 for ages 3-5.

  • Our fees can be located on Care for Kids and are reviewed annually. Fees are charged weekly on a Monday as a direct debit. If you are eligible for CCS, this is removed from your fees, so you pay the gap owed. Fees include all meals, educational programs, and most centre events and incursions.

     

    https://www.careforkids.com.au/home/childcarecosts 

  • Our centre features small classrooms and a holistic, natural approach. We offer signature programs like Empowered Children’s and Academic Enrichment programs. Our focus on staff wellbeing and values ensures a supportive environment for everyone in the Play to Learn community.

  • We believe in empowering children to be seen, heard, and respected. Our natural and holistic approach is aligned with the highest quality standards.

  • Our signature Empowered Children's Program includes mindfulness experiences like daily affirmation practice, Qigong, and meditation. Additionally, our Academic Enrichment Program covers subjects such as learning a target language, multi-sport, dance, Auslan, science, and cultural studies.

  • Our philosophy encompasses empowering the community, children, staff, and families alongside health, well-being, and a natural approach. Please see our philosophy and company core values for the full description.

  • Through our signature Empowered Children's Program, we teach educators proven strategies to allow children to feel, identify, and safely externalise emotions. We do not label any emotion as positive or negative; we promote strong emotional intelligence through feeling these without judgment.

  • Our menu, designed by a nutritionist, received a 5-star healthy eating award and is tailored to accommodate all allergy requirements.

  • Our centres feature state-of-the-art CCTV and security access measures. Daily safety checks and risk assessments are conducted to ensure a safe environment.

  • Our centre features the highest grade CCTV technology, accessible only by management. These cameras cover the entire centre with no blind spots, allowing high-resolution footage of all interactions between educators and children. Our centres are also protected by security access technology, allowing no unauthorised person to enter our building without approval from management.

  • We maintain a strict illness policy to ensure the centre remains as illness-free as possible through exclusion. Any child showing symptoms of illness is excluded from the centre until they are healthy again. We understand that children can become sick quickly, so we will send any child with symptoms of illness home. Refer to the illness policy for exclusion periods.

  • We pride ourselves on our wholefood vegetarian menu designed in consultation with a nutritionist. Our menu has received a five-star health rating from the NSW Munch and Move program. We offer a fortnightly rotating menu, including morning tea, lunch, and afternoon tea, with fruit available all day.

    You can see a sample menu HERE.

  • We utilise the latest applications in early education, such as Story Park, ensuring constant communication and access for parents at all times of the day. Parents receive real-time routines, observations, and experiences of their children every single day.

  • Families eligible for the childcare subsidy under family assistance have this linked to their enrolment, alongside any other relevant subsidies brought in by the government, such as NSW Start Strong.

A playful interaction between highlighting the joy and camaraderie experienced in the nurturing environment at Play to Learn
A playful interaction between highlighting the joy and camaraderie experienced in the nurturing environment at Play to Learn

Gold standard in early childhood education

Icon symbolizing the gold standard in early childhood education, representing quality and excellence

Our commitment goes beyond conventional childcare. We set the benchmark by providing an unparalleled early childhood education experience, ensuring every child receives the highest quality of care and education.

Icon depicting custom-built learning spaces, designed for children's growth and development
Icon depicting custom-built learning spaces, designed for children's growth and development

Custom-built learning environments

Discover the heart of early childhood education at Play to Learn. Our custom-built centres offer more than just spaces; they provide nurturing environments designed to inspire, engage, and support your child's growth.

Dedicated educators

Icon representing a committed team of educators, dedicated to nurturing children's potential and well-being

Our team of passionate early childhood education experts are devoted to nurturing your child's development and fostering a lifelong love for learning. Our educators create enriching experiences that inspire curiosity and growth.

Icon depicting custom-built learning spaces, designed for children's growth and development

Custom-built

learning environments

Discover the heart of early childhood education at Play to Learn. Our custom-built centres offer more than just spaces; they provide nurturing environments designed to inspire, engage, and support your child's growth.

Icon symbolizing the gold standard in early childhood education, representing quality and excellence

Gold standard in early childhood education

Our commitment goes beyond conventional childcare. We set the benchmark by providing an unparalleled early childhood education experience, ensuring every child receives the highest quality of care and education.

Icon representing a committed team of educators, dedicated to nurturing children's potential and well-being

Dedicated
educators
 

Our team of passionate early childhood education experts are devoted to nurturing your child's development and fostering a lifelong love for learning. Our educators create enriching experiences that inspire curiosity and growth.

Tranquil interior of Play To Learn playroom featuring toys and educational materials
Play to Learn family expressing satisfaction and gratitude through heartfelt testimonials

We are extremely satisfied with the quality of the centre. The absolute foundation of our daughter's development and progress has been due to the care of Miss Danielle. She feels secure, has trust and looks forward to her school days. My daughter transitioned quickly because of her experience with Miss Danielle. I understand how much work goes into a centre like Play to Learn, and we are very thankful. Thank you, Team.

Class of 

Keira

2023

I want to thank Play to Learn for being a wonderful, nurturing environment and for taking such amazing care of my daughter. It has been an emotional journey for me to send her into care so I could return to work, but knowing she is so well taken care of makes it that much easier.

Class of 

Sarah

2023

Every time I have had a question, it has always been answered by email or phone. It has never taken longer than a day to get back to me.

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Harrie

2023

Communication via the app is second to none. From direct messages, daily updates, photos, and community posts for the families. I have left the centre sad some mornings and have always received a message shortly after reassuring me that my child is okay and settled.

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Adrienne

2023

My son loves his educators and they have worked hard to gain his trust and make him feel safe.

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Genevieve

2023

Miss Danielle is a stand-out educator. She has been incredible with my daughter from day one, and you can tell she genuinely cares about her. My youngest has Miss Danielle as his educator, and she still gives the same loving energy. All the educators are amazing, so you can tell they have a special bond with each child.

Class of 

Harrie

2023

Miss Danielle is very connected with my daughter and the other children in her class. She is competent, empathetic and very observant regarding my daughter's needs. Danielle is an absolute asset to the centre.

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Keira

2023

My daughter attached herself like Velcro to Tara; it is clear that from day one, Tara has been her safe place. She does love the other educators, but Tara was there on her first day, and they have been besties ever since! Kellie has also spent time and effort helping my daughter sleep longer at the centre. I adore the educators; all of them are kind and reassuring.

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Adrienne

2023

The Play to Learn educators have shown nothing but love and commitment to helping our daughter settle into care. She now walks into the centre and embraces the educators with hugs, and I can see she feels secure with them. I have also been contacted and asked about her interests and how they can support her.

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Sarah

2023

The educators show a lot of commitment to my child and display a lot of knowledge.

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Sarah

2023

I think the new centre is exceptional and it is evident the thought that has gone into every aspect of the design.

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Genevieve

2023

Play to Learn takes my child's health and safety very seriously. Whether that is ensuring families are advised of illnesses within the centre to help prevent the spread. The design of the centre also has children's safety in mind.

Class of 

Sarah

2023

Our impact

YOUR PLAY TO LEARN ELC

10,222

Families served

3

Custom-built facilities (so far)

18

Years serving families

128

Number of cultural backgrounds of our families

What's news

YOUR PLAY TO LEARN COMMUNITY

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